Control Track

Control Track is an integrated Learning Management System (LMS) Software as a Service (SaaS) platform that connects various logistics systems, including GPS, Electronic Logging Devices (ELD), Transport Management Systems (TMS), and Enterprise Resource Planning (ERP) solutions. This application is designed to enhance logistics operations by providing significant insights and control over the entire delivery process. Users can download Control Track for the Android platform to access its robust features that streamline logistics management.

The application offers real-time delivery status updates, which include tracking throughout the delivery route, pickup times, and customer delivery times. This feature ensures that logistics coordinators and drivers remain informed of the current status of deliveries, helping to improve efficiency and customer satisfaction. Additionally, it provides geolocation and georeferencing capabilities at the point of delivery, allowing users to pinpoint the exact location where goods are delivered.

One of the practical functionalities of Control Track is its ability to collect signatures upon delivery and read barcodes and QR codes. This enables operators to capture proof of delivery electronically, which is essential for verification and record-keeping. The application also records rejections, allowing users to document instances where deliveries are not accepted, which can be crucial for managing returns or disputes.

Reverse logistics for returnable items is another significant aspect of Control Track. This feature facilitates the process of returning goods, helping businesses manage inventory and ensure that returns are handled efficiently. Users can save observations and supplemental information, such as online service surveys, which contributes to ongoing improvement in service delivery and customer feedback.

The application displays the contact number of the individual authorized to receive goods at the delivery location. This ensures that drivers can easily reach the appropriate person for any necessary communication, reducing delays and confusion during the delivery process. Control Track is also equipped with both online and offline functionality, allowing users to operate effectively even in areas with low data coverage, ensuring that critical information is accessible at all times.

Control Track is designed to generate dashboards for delivery performance analysis. Users can visualize key metrics that inform decision-making and operational adjustments. The app provides detailed route analysis, indicating routes that may be at risk and alerts for any deviations from planned paths. This information is valuable for improving route planning and enhancing overall efficiency in logistics operations.

Information related to the number of deliveries and the time of day is also available within the app. This data is crucial for optimizing delivery schedules and managing driver workloads effectively. Operators can scan evidence of delivery with the Scanbot licensing feature, further enhancing the efficiency of the ePOD process by making it easy to document and verify deliveries on the go.

Control Track allows for an unlimited number of licenses for mobile application use, making it accessible for businesses of all sizes. This scalability ensures that as a business grows, it can continue to rely on the app to meet its logistics needs without facing limitations on user access. The application also supports 24/7/365 assistance, ensuring that users can receive help whenever needed, regardless of the time or day.

During the shipping process, Control Track logs incidents, documenting any issues that arise during delivery to customers. This logging is essential for understanding challenges within the logistics process and can help organizations implement corrective measures to improve future deliveries.

The comprehensive features of Control Track make it an essential tool for businesses looking to enhance their logistics operations. By integrating various logistics systems and providing real-time insights, it helps organizations streamline their processes, improve delivery accuracy, and enhance customer satisfaction. The app's ability to function both online and offline, alongside its extensive support for drivers and operators, ensures that businesses can maintain efficient operations even in challenging environments.

With its robust capabilities and user-friendly interface, Control Track stands out as a valuable resource for logistics management. The combination of real-time tracking, electronic proof of delivery, and detailed performance analytics positions it as a critical tool for companies aiming to optimize their logistics operations. By leveraging the features offered by Control Track, businesses can ensure that they are well-equipped to navigate the complexities of modern logistics and provide a high level of service to their customers.